Patients & Families

Dealing with the effects of aging or a life-limiting illness can be overwhelming for the patient and family caregivers. Complicated decisions must be made, often very quickly. It’s hard to know how to find the way through the ever-changing healthcare system, how to continue living as independently as possible and how to secure the care a patient needs to be comfortable. The Arkansas Hospice Family of Care can help you with these concerns and many more.

Expert Care Where You Are

Our family of care works with patients and families to create a customized care plan that meets their needs and expectations of comfort and functionality. Bringing a coordinated team of support from specially trained clinicians and volunteers, our care addresses the patient’s medical needs, while also enhancing emotional, spiritual and social well-being for the patient, caregiver and family.

We provide “expert care where you are,” whether that is in a client or patient’s own home or one belonging to a friend or family member, an assisted living facility nursing home or hospital. We also have the Arkansas Hospice Ottenheimer Inpatient Center in Little Rock, as well as contracted facilities across our entire service area, to serve patients with advanced illnesses who have pain and symptoms that cannot be managed elsewhere.

Meeting Your Needs

Patients and their family will be the most important members of our care team. By letting us know your needs, we can work together to find the best possible plan of care for your situation. The patient’s personal physician can remain involved in the care process and work with the care or clinical team to meet your needs. Our health professionals are experts in pain and symptom control, and are available around the clock – 24 hours a day, seven days a week. Plus, as a nonprofit organization, we believe that fear of costs should never prevent a person from having access to our services, and our patients are cared for regardless of ability to pay.

In all we do, your dignity, comfort and peace of mind matter most. Hospice services are covered by Medicare or Medicaid, private insurance, private pay or through charitable care. This care is provided to all in need of our services regardless of age, sex, race, creed, marital status, sexual orientation, color, national origin, religion, citizenship status, veteran status, illness, handicap, disability or ability to pay. It is possible that a patient will improve, resulting in discharge from hospice services. Or the patient or caregiver might decide to stop hospice care to seek aggressive, curative treatment. Hospice services can easily be resumed, if needed, at a later time.